Information Regarding Server Issues for VyprVPN Customers in China

We are aware of recent network issues affecting our VyprVPN customers in China. If you are in China and are having trouble connecting to several different VPN server locations, including US and Australia servers, please use the following locations:

• Netherlands
• Hong Kong

Connections to these locations have been successful, but may not have a 100% success rate. In the event one of those locations fails, please try another.

Thank you for your patience in this matter. We are investigating the issue and will provide you with an update once we have additional information.